By Megan Wilson, Global Client Lead

I’m not sure anyone wakes up and says, “I want to be a software salesperson!” But as I started thinking about what career would be a good fit for me, I looked at my strengths and interests. I had always been passionate about and good with technology. But I was also outgoing, which was different from the more introverted personality often associated with those in technology careers. Drawing on those strengths and interests, I decided to earn a dual degree in information systems and business so that I could merge the technical side of myself with my natural ability for communicating technical information to others clearly and effectively. I was fortunate to join Palo Alto Networks in 2019 as a Major Accounts Manager — a job where I could do the work I love every day to provide security solutions for our customers. 

My role involved overseeing a portfolio of retail accounts while also keeping my thumb on operational technology and heavy industry. But as the months went on, I could see an opportunity presenting itself to develop a whole new aspect of the business. One multinational business that appeared on my radar was a tremendous opportunity that started to present itself in our business dealings. At that time, though my Systems Engineers and I made for a strong, effective team, we simply couldn’t put in the time and effort to cover an organization of that size and scale — yet I had a growing desire to do so.

I’m notorious for taking on far too much. I can’t help myself, I love being busy and taking on new projects and responsibilities. So when I saw an opportunity to develop this new area of business for Palo Alto Networks, I naturally dove in head first. While I continued selling our solutions to our regular retail customers, I also began trying to formulate a strategic approach to this multinational company’s business. 

I never set out to become a Global Client Lead, but it began making sense as the months went on. I began getting more and more into the planning side of going into the global market and increasingly realised I really enjoyed running large, global, strategic accounts. I reflected back on my career and could see that when given those opportunities in my work, that was when I was happiest and did my best work. 

I started having conversations with my leaders, suggesting that we double down on this opportunity — whether it was with me or somebody else — because the opportunities were too great to ignore. I think it was the easiest conversation I’ve had in my career. In my positions at other organisations, when I’ve wanted to move to a different role, I’ve found that, politically, it’s been quite hard to have those conversations. But first of all, this conversation was the right thing for the company, which was my approach — whether or not it was me heading up this effort, this was something I believed the company needed to be doing. Obviously, I wanted it to be me, but I would have understood if it wasn’t; it was the right thing to do, regardless. Yet our leadership was really supportive from the start. 

Once those conversations began happening, I began calling out to others within the organisation, asking for resources and people to help work on that account, and we started looking to restructure and move into global accounts work. And as we solidly moved into fiscal year 2021, my new role became more formalised. It became obvious right away that this was going to be a full-time job and that juggling 15 other accounts was not going to be possible. 

That meant I was leaving a gap where someone else would have to fill the role I was leaving behind, and in some organisations that’s a roadblock to internal mobility. Yet the managers at Palo Alto Network believe, wisely, that the pros outweigh the cons. Not only was this new aspect of our business going to add value, but when people are truly performing the right jobs, doing something they’re passionate about and is a strength, that’s when they do their best work, and the business benefits from that.

In addition to advocating for my new professional role, I also recently identified a gap in the corporate responsibility work in the Australia-New Zealand region, particularly around volunteer work. I saw an opportunity to structure that better and get more involvement across our countries to make a greater impact. Though it’s outside my official job duties, I followed my passion for giving back to my community by setting up a strong new Corporate Responsibility program, which helps the organisation with its recruitment efforts, a really important component in the ANZ region, and it boosts morale, which is essential to our success. It also has helped me to make many new, valuable professional connections and build skills that are useful in any role. Again, in those efforts, I have received the full support of my managers, who knew that not only was it something I felt very strongly about, but it was simply the right thing to do.

When I was young, someone gave me a great piece of advice that I’ve ever forgotten: Don’t let anyone make decisions for you about your career. You must communicate your interests, take the reins, and make purposeful decisions to get where you want to be. If you express what you want with confidence and purpose, and build the business case just as you would when selling our solutions to customers, I have found that people want to help you get there. 

By Noy Yizchaki, Software Engineer

I started working for Palo Alto Networks in November 2019, joining the front-end team for Prisma Cloud Compute, part of Prisma Cloud, the company’s cloud-native security platform. Prisma Cloud secures the host, container, and functions across the application lifecycle and provides vulnerability management, compliance, and runtime defense.

I work with the team responsible for the user-interface functionality and visualization that enables the user to secure, monitor, and manage the application security. We take pride in our efforts to provide a unique user experience, creating most of our visual components ourselves while also being consistent in design with other aspects of the Prisma Cloud platform. We want to ensure that the experience we would like to have with the application is the one we offer the customer.

In the short time since joining the company, I have had the opportunity to work with some of the industry’s best technologies and talents. I have also learned so much about my field.

I was fortunate to conduct independent technology research as part of our migration to a new front-end framework. I was assigned to research a solution that can fit our styling demands. During this research, I consulted with other front-end teams at Palo Alto Networks — people with whom my team usually does not work — about their technologies. This research allowed me to get in-depth, front-end styling knowledge and have an impact on our product development. I appreciated the opportunity I received to cross-collaborate with others in the organization, gain new insights into technology, and make significant contributions to our product.

Why Palo Alto Networks?

I started my career in 2013, working as a software engineer and an endpoint security team leader. When I decided to go back into software development, I wanted to stay in the cybersecurity field. So the opportunity to work at Palo Alto Networks, a company on the front line of cybersecurity technology, was a perfect fit.

The technological aspect was an important one in my decision to join the company, but just as important was its workplace culture and the investment it makes in its employees.

In fact, Palo Alto Networks places a strong emphasis on employees’ professional and personal development and makes significant investments to provide it. The company offers various resources, courses, and workshops in a multitude of subject areas, so employees who would like to develop their skills in certain areas may do so. These resources are customized according to employees’ interests and knowledge levels so that the information provided is of value to employees. In my short time at the company, I was able to take part in several such courses and workshops. That enriched my knowledge and gave me tools beyond the scope of my work.

Palo Alto Networks’ Culture

Palo Alto Networks has a positive and welcoming culture. It is also an environment of empowerment — employees are encouraged to take full responsibility for their tasks rather than going through a hierarchy or being forced to remain locked in by titles or job descriptions. The company empowers employees to push themselves forward and places value on the sharing of different ideas. That ensures that employees feel heard and that their contributions matter.

Employees are an integral part of this positive culture. In every interaction I have had, professional or other, I have encountered a willingness among others to help as much as possible. There is a very comfortable working environment with a healthy feedback culture that advances and lets us help each other to grow professionally.

Palo Alto Networks is also committed to creating an inclusive and diverse workplace, which is why the company has implemented several programs, some to which employees can contribute, to ensure a more diverse industry in the future.

Since coming to  Palo Alto Networks, I have learned a lot about both cybersecurity technology and myself. I have been able to research new technologies, improve my presentation skills, and even publish my first blog post — all with company encouragement and support. For all these reasons, I highly recommend working for Palo Alto Networks.

By Dilruba Malik, Software QA Manager

My background is proof that if you work hard, reach for what you want, and refuse to become derailed by obstacles, you can have the career that you desire. Today, as an Engineering Manager, leading a highly talented software QA engineering team with Palo Alto Networks, I feel I am living the dream I have held since I was a child. 

I grew up in rural Bangladesh, where education is a privilege, not a right. But I had a dream that I would someday become an engineer. This goal would by no means be easy to reach, but I had learned early on that I would have to persevere and work extra hard if I were to achieve this goal. I put in many hours of studying, which helped me to take and score well on my college entrance exams. 

Just as I was beginning my studies at college, I had to move to the U.S. with my family. I didn’t speak any English, so here I was at age 21, working my way up from the bottom once again. Because I then had to support my family, I had to take a series of odd jobs, at times earning only $5 an hour, and I worked both day and night so that my younger brothers could complete their education. 

My first job in the U.S. was at McDonald’s, which gave me a great opportunity to interact with many Americans each day, which helped me to quickly pick up the English language. Eventually, I earned a promotion to assistant store manager. And though I had experienced a setback on the journey to reach my goal of becoming an engineer, I didn’t become discouraged — I knew in my heart that it would happen, but it just might take longer than I had wanted. My hard work paid off and I was accepted to Georgia Institute of Technology, where I earned an electrical engineering degree, all while continuing to work and support my family.

After years of hard work, I graduated from Georgia Tech, and I went on to secure engineering roles with several multinational companies, from Microsoft to Cisco, Hitachi Vantara, and, in May 2020, my current role with Palo Alto Networks. I also have been fortunate to be involved in Women in Tech, giving talks and sharing my story to hopefully inspire other women who face challenges. I have a great opportunity through this network to show others what is possible through vision and hard work.

Since joining this company a year ago, I feel I am where I belong. This is a company that welcomes and celebrates the many differing cultures and experiences that our employees bring. I have been welcomed wholeheartedly by my colleagues, despite (thanks to COVID) never having met them in person. In the short time I’ve been here, I have been empowered to introduce many new processes and allowed to bring positive changes that were inspired by my past experiences. This is a company where anyone can voice any concern without hesitation and always feel that you are working together as a very committed and engaged team. 

My experiences have taught me to appreciate what I have, to make do with very little, and to treat everyone with respect by understanding each individual’s unique challenges. You never know what someone else is going through or how a little support and encouragement can be just what that person needs to achieve their goal.  

As someone who still finds inspiration in challenge and pushing myself to the next level, I am happy to have found a role with Palo Alto Networks, a company that encourages this mindset and offers every employee the chance to take on new responsibilities and push boundaries to see what’s possible. And it makes every employee — no matter where they come from or what they’ve experienced — feel included and welcomed.

By Catherine Yang, Customer Retention Manager, Greater China

Keep learning, keep exercising, and keep reading. This is my advice to women who are just beginning their careers in the information technology industry.

Keep Learning

I was born in Chengdu, which most people recognize for its giant panda research facility. I think I am also part of the first generation to begin using computers in China in the 1980s. My father, an engineer, even let me play games on his Apple computer, which I still remember was a shooting game.

The IT industry has experienced more tremendous, rapid change than any other in modern times. Just consider how many IT companies in the last few decades have come and gone. If nothing else, the lesson we should draw from this fact is that if you want to work in this industry alongside dynamic and creative people,  it’s vital that you keep learning and don’t become complacent. The industry is constantly evolving, and to remain successful, you must continue evolving with it. 

This learning may take place in formal school training programs or on the job. Personally, I began my career journey in IT with a bachelor’s degree in engineering. But soon after I began my career, I realized that I needed to be closer to the customer to get a real taste of the business. This made me pursue a Master of Business Administration degree, which expanded my knowledge and experience. It’s like a game of chess. You are not a chessman who only plays a particular role. It would be better if you understand the strategy as the chess player. Possessing market and business knowledge empowered me to have business insight. What I needed to do next was to learn on the job and accumulate experience.

On the job, my “teachers” are my colleagues and managers. I still appreciate my first manager in IT. His pursuit of excellence and commitment to constantly raising the bar earned him the distinction of becoming the youngest manager at the company. His focus, drive, and empathy for others impressed me deeply, and I believe these characteristics are what made him outstanding and successful.

Keep Exercising

It may seem unrelated, but I urge all women to keep exercising, not only keep you fit, but also because it makes you more energetic and vigorous. All the successful women I know in this industry take care of their bodies and minds because it gives them the energy to face the challenges of this industry, including rigorous negotiations or the occasional late night, as well as maintain a healthy work-life balance. 

One of my ex-colleagues, a sales director at a top security company, participates in marathons all over the country. Another, who is very elegant in aerial yoga, is an excellent product manager at a top SaaS company. I am a national third-level athlete and have been training in swimming since I was six years old. Even now, despite my busy schedule, I continue to exercise, playing badminton every week and going to the gym regularly. Healthy and positive living not only gives us a fuller, longer life, but it benefits our careers as well.

Keep Reading

An interesting soul is one in a million, which is why I always advise future IT professionals to keep reading. It will give you the ability to think independently. The answers and conclusions it will provide are important, but the intellectual processes that lead to them are even more important. Reading can expand your mind and force its growth, helping you to more efficiently identify problems and develop the methodology for solving them. I generally like to read history, politics, and biographies, but any reading will provide you with a growth mindset, which will improve your mind and benefit your career. Diversifying your reading list will give you the ability to look at the problem more holistically, which enables you to mitigate the risks, seize the opportunities, and foresee the future.

I face new challenges and opportunities everyday, especially since I have been appointed renewal manager of Greater China. It is a new role in the organization, one for which I am grateful, as it offers me the opportunity to lead the team to achieve higher goals. Timely and appropriate rewards are the tradition of the IT industry, but if we were to stop pushing when we accomplish our goals, we would not remain successful for long. We will always be setting new goals and reaching to achieve new heights. As long as I keep learning, exercising, and reading, I will not be afraid of any challenges and difficulties ahead.

I am very happy to have you join our team and grow with us.

By Ashwini Prasad Krishnamurthy, GSI Partner Manager, Singapore

I embarked on a career in technology sales and channel management in 2004. My Palo Alto Networks journey began in 2015 and I currently manage our strategic Global System Integrator (GSI) business across JAPAC. The pace at which we continue to evolve is exhilarating, and it’s indeed an opportunity of a lifetime to be a part of it! I am grateful for the wonderful colleagues that I have the pleasure of working with fulfilling our mission of becoming the cybersecurity partner of choice for our customers and delivering our vision of making each day more secure than the day before.

The fast pace of cybersecurity industry transformation brings with it growth challenges as well as several opportunities. I have often found it easy to handle any setbacks by always being guided by our vision, mission, and company values. 

In my early days at Palo Alto Networks, I managed a broad range of regional partners but have since pursued a very focused path in driving our strategic GSI business with our top global partners. These partnerships are highly instrumental in delivering long-term business value to our most critical customers by continually delivering innovation to enable secure digital transformation — even as the pace of change is accelerating. 

Choosing to Challenge

As a core member of the JAPAC Women’s Networking Committee, I am honored to manage our “Industry Partnerships and Development” engagements and lead purposeful programs that help women connect, inspire, educate, and empower each other through personal and professional development, networking, and community involvement.

I have had the privilege of initiating our company’s very first Lean In Circles in 2020, which have since expanded globally with over 10 circles and 60 members, and those numbers are growing.  Each Lean In Circle is made up of a group of peers who meet regularly to support each other, seek advice, learn new skills, and grow together in an atmosphere of confidentiality and trust. Since the inception of Lean In, I have ensured that our participating members take turns to facilitate our engagements, and this has proven to be a very powerful initiative in empowering the team and growing leadership skills organically within our organisation. 

Recently, I had the honor of leading an early education program in cybersecurity for young girls in Singapore, in partnership with Accenture Security, our strategic GSI partner. We introduced our basic level 1 cybersecurity program to 112 Girl Scouts from both international and local schools ranging in age from 5 to 16 (grades K-12). Our young leaders can’t wait to take up the intermediate and advanced cybersecurity courses in the coming quarters, and we have expansion plans to take this program to other JAPAC countries soon, too. 

On a more personal level, our community of artists within the company gives me great support and advice in continuing to develop and grow my skills as a hobby impressionist landscape artist. 

I’m proud to be a part of the Palo Alto Networks community and to continue to choose to challenge norms by pushing myself and those around me to be our best selves! 

By Pratthana Suppradith, Systems Engineer, Thailand

Life is about choices and changes.

Life has never been easy for me, I could say. There were so many changes and challenges I needed to go through. This even proved true when I needed to choose between passion and practicality.

Since I was young, singing and music have always been my refuge and delight. However, as I was approaching my high school graduation, I realized my dream of pursuing further education in music was not worth considering. I was born the third child out of four in a family in which money was sometimes scarce, and majoring in music education required spending a lot of money. Therefore, during my senior year of high school, with determination to prove my educational potential and reduce financial stress on my family, I decided to apply for a scholarship to pursue my higher education at a private university. I didn’t know at first which education program would be the right fit for me, but being a mathematical-arts student, I had gradually formed motivations and aspirations to learn about numbers and formulas. After studying the course syllabi of all programs enrollable in the university, I found that a degree in telecommunications and computer networks engineering could be my best choice.

Difficulties you face will ultimately trigger determination to succeed.

Being an engineering student brought about challenges and opportunities concurrently. When I was a junior, there was a subject that was compulsory for all students, which was called Data Communications. Here was my turning point. The subject was primarily designed for students in the computer engineering program and was not an ideal course for students in other fields. However, I proved to myself that nothing was beyond my abilities as long as I aimed to achieve. I got to class one hour earlier than everyone else throughout the semester, focusing on the content and studying hard. Thankfully, my hard work paid off with the highest score in the section as my reward.

Being a female engineer was never easy.

In Thailand, it’s undeniable that people do prefer a public university to private ones. Graduating from a private university was therefore one of my greatest two challenges in my professional life; being a woman in the engineering field was the other one. In Thailand, this occupation is still dominated by men, making many people perceive that only men can be successful as engineers. So there were several times I needed to prove that those perceptions were wrong.

I began my career path by working for a local internet service provider as a network engineer. During that time, I worked closely with other vendors on several projects to exchange expertise and best practices to improve and enhance our capacity and achieve best results. I did not see many women in my field, though. As time passed, I realized that my desired optimal career goal was to be and to work like those vendors. Among those with whom I worked was a systems engineer from Palo Alto Networks. He had demonstrated his prowess to an extent that I considered him a role model. Aspiring to be like him, I intended to make everyone focus on my expertise instead of my gender. I spent six years gathering experiences, achieving each target set and going beyond limitations, telling myself to be the best I could be.

Happy family, happy me.

My determination was formed when I realized how dire my family’s financial status was. Back when I had been in high school, we did not even have a house of our own. My parents did not have money to support my education. As the third child of the family, I wanted to be successful in my life and be someone my parents could rely on. I worked seven days a week after school to finance not only my own lifestyle but my family’s as well. With all my perseverance, I managed to buy a house two years after my graduation, enabling me to create certainty for my loved ones.

The route to success is your own.

Even though working for Palo Alto Networks has contributed a great deal to my success, the world of technology and cybersecurity still has something new for you to learn and develop yourself every day. What’s important is that you never let anything stop you, and never forget to be thankful for everybody around you and even for all the obstacles and opportunities that emboldened you.

Optimize your skills, turn your dream into a reality, and be confident in yourself. I wish you all the greatest success in life!

 Sascha Puljic, Vice President, Germany

I have built my career on being a “growth guy.” I’ve worked for several multinational technology companies and have been tasked with growing teams and revenues over a short period of time. However, none of them have had the opportunities and potential that I’ve found here at Palo Alto Networks. Our incredible growth is like no other company’s in the industry, but we need talented, hungry professionals to join us and help take us to the next level.

It should come as no surprise that cybersecurity is the hottest segment of the technology industry. And when you look at any list of the key players in the market, Palo Alto Networks is consistently ranked at the top of the heap. In fact, the company was recently named one of the Fortune 50 alongside such names as Amazon, Tesla, and PayPal. Plus, the company’s acquisition strategy and ability to integrate new cloud and artificial intelligence (AI) technologies are unmatched. 

But aside from those facts, which were very attractive to me, I could see that the people who work here clearly care deeply for this company. All of them come from different backgrounds and have different talents and experiences, but they all share an obvious love for the company and its mission to be the cybersecurity partner of choice by protecting our digital way of life. All of these factors combined are what drew me to work here in late 2020.

Our recent growth in the EMEA market is astounding. In the last year, we’ve grown six times faster than the rest of the market. Companies are becoming more digitized at an unprecedented pace — it is among the top three goals on the agenda of every CEO — and chief digitization officers are taking prominent roles in their companies’ futures. This has been further accelerated by COVID, which has driven workers and students, by necessity, to work remotely and move more of their interactions online. And you cannot have digitization without security, particularly cloud security. We are helping to keep businesses alive and working in a secure environment. Demand is growing rapidly for the security we offer, but to meet that demand, it is essential that we add motivated, talented, energetic, experienced professionals capable of dealing with the complexity of this work — particularly C-level executives — to our team in Germany.

Culture of Success

Our German team comprises a healthy mix of very experienced people who have worked in the industry for 25 or 30 years along with recent graduates and young professionals who are new to the industry but passionate about what we do and eager to learn and grow. The culture on this team de-emphasizes hierarchies: We all contribute, and all our voices are heard, at all levels of the organization. We aren’t focused on titles; we do what needs to be done, and no task is beneath us.

This company also is tremendously generous with its people. Yes, we often use words such as “grow faster” and “overdeliver,” but social engagement within our team is also a priority. This company is focused on caring for its employees and their families, ensuring that their needs are met. Many companies say that, but here it is truly lived every day. 

I’m also excited about the level of diversity I increasingly have seen within our team — in fact, three of our leadership roles with our German office are held by females and 25% of our recent new hires were women. I’ve rarely seen a company so committed to inclusion, and it is seen and felt by everyone every day. 

Perhaps what is best about working here is that despite our incredible rate of growth, our size still allows us to remain agile. We are the perfect size to make a difference. Here, you can be heard, and you have the freedom to create and innovate — we have the right balance of corporate sustainability and individual freedom. Although we are at the top of our game, we still operate as a startup, which is how we have gotten to where we are today. 

Technical experience and training are useful in any new employee, of course, but even more important is your desire for challenge, your hunger to make a difference in the security space. I’m looking for people who are passionate about security, ready to live and breathe it and to employ creative solutions to move us to the next level. You should have a big-picture strategy for getting ahead and have a vision for growing the company and your own career. If you wake up ready to tackle the world, there’s a place for you here at Palo Alto Networks.

Amy Slater, Global Vice President, Internet Security Services

Amy and her “grandpuppy,” Tucker.

Career development has been a passion of mine and an important part of my career since long before I joined Palo Alto Networks three years ago. So, it was a fortunate coincidence that I was asked, within two months of coming to work here, to step in as an executive sponsor for the company’s Early in Career Employee Network Group (ENG). 

In fact, the opportunity landed on my lap — my colleague, who was the sponsor at the time, was unable to attend the group’s meet and greet and asked if I could take his place at the event. Soon afterward, he realized that his schedule didn’t really allow him to continue as a sponsor, and it made good sense for me to take on that role. After all, it was congruent with my position at the company, which at the time was Vice President of Corporate Sales — a role that, among other things, involved bringing on new talent through LEAP, the company’s early-in-career recruitment and training program.

The Early in Career ENG plays an important part in helping employees who are just starting out in their careers to make connections, seek advice, share concerns or frustrations, and develop their skills. It doesn’t necessarily mean its members have to be fresh out of college — some have been working for many years but are just starting out in cybersecurity. Issues that crop up for members include such things as establishing work-life balance, navigating finances, finding answers to work-related questions, strengthening time-management skills, identifying mentors, finding training opportunities, building professional and personal confidence, forming friendships, and finding their voice. Events range from book clubs to speaker sessions, educational presentations, training webinars, the occasional virtual happy hour, and much more.

The year 2020 has presented additional challenges, including isolation — many are recent grads and single, living alone — or feelings of disconnectedness from peers. Socials and meet-and-greet events are often a lifeline for those starting out in their careers, and with those opportunities taken off the table due to the pandemic, finding alternative ways to connect and network is essential in helping these employees stay engaged. For those fresh out of college or new to full-time employment, basic infrastructure, such as desks or designated work areas, is lacking, which adds to the difficulty of working from home. The support, advice, and connection this ENG provides are especially valuable to this group of employees, who appreciate being able to share their experiences with others who “get it.” 

Being an executive sponsor doesn’t make me a leader, but rather a sounding board, advocate, cheerleader, and advisor. All the various ENG groups at Palo Alto Networks develop programs and events that are intended to be meaningful to constituent members and drive visibility across the organization. This involves considerable planning and budgeting, which I participate in. Because of my background, I can assist them in building their personal brands and bring vision to the group. I can also help spread the word about issues or concerns facing these employees or opportunities for others in the organization to participate in events or be more inclusive of early-in-career employees. 

I also see raising questions as an important part of my role — questions related to what outcomes they’re seeking and how they can achieve them. I see it as the executive sponsor’s responsibility to raise questions they didn’t think to consider, to tease out their thinking and help them come up with solutions. 

We all remember our first or second job, and we remember the people who were there to help lift us off. That’s why the Early in Career ENG — as well as the many ENGs we have here at Palo Alto Networks — is so important. It offers a sense of belonging as well as opportunities to both lead and follow, growing their confidence as they do. I avidly study social psychology, and one person known in this space, Brené Brown, once wrote, “We’re hardwired for connection.” Without connection in a company as large as ours, a person can easily get lost. An ENG creates a community where a person can feel safe and understood, and in turn, it helps them to feel more closely tied to the company. It not only benefits the individual but as a result, the company enjoys less turnover and happier, more productive, more engaged employees. 

A company always has to be cautious that it doesn’t become exclusive in its efforts to be inclusive. That’s why an ENG is valuable for every employee, whatever affinity group we identify with. Participating in an ENG, even if you aren’t early in your career, offers a window into the issues facing those employees, as well as a deeper understanding of their ideas and perspectives, which can aid in innovation as well as recruitment and retention efforts. We’re never too experienced to learn from others which is why establishing and sponsoring ENG groups is a worthwhile investment.

Mila Gorodetsky, Senior Front-End Developer, XDR

Since the beginning of my career in 2004, I’ve been concerned with how end-users interact with technology. My work addresses the intersection between web design and back-end technology, and my focus is on functionality, readability, and quality of user interface (UI) on Palo Alto Networks’ XDR threat detection and response application. As Senior Front-End Developer, I create the UI that enables customers to successfully visualize security incidents, allow those incidents to be analyzed, isolate infected machines, and more, all resulting in superior protection against cyber attacks. What I find most exciting about my work is that the features I develop impact and help secure the largest companies in the world and that every single line of code I write has a meaning and is visible by tens of thousands of people (at least!). 

One of the most visible features I have developed is the application’s dashboard, which loads as the default page when customers open the application and is, therefore, the most-viewed page. It summarizes the security incidents collected by our system and allows users to navigate from there to specific incidents they would like to explore in more detail. And probably the feature I’m most proud of developing is the Remote Terminal, a useful and sophisticated feature that allows a security specialist to connect to an endpoint that might be infected by malware, run remote commands on it, view the task manager, pause and stop processes, and more, just as they would if they were working locally on that machine. 

A Positive Culture

Since the moment when my hiring process began at Palo Alto Networks in 2018, I have felt that this is truly one of the best places to work — it is definitely the best place I’ve ever worked. Not only is it appealing to work for the largest cybersecurity company in the world, but my interactions with everyone at the company, from the professional and courteous recruitment specialist to my hiring manager, my department’s vice president, and everyone on my team, have been positive and welcoming. 

Even after being here for over two years, I still feel this way. The company places high value on knowledge sharing, collaboration between teams, and trust between managers and employees. There’s no micromanaging. You won’t see Human Resources or managers tracking every work hour we put in; they don’t need to. Instead, there’s implicit trust and mutual accountability because everyone is dedicated to doing their best work here. This creates a unique work environment where people give their all and, even in stressful times, the feeling is positive and supportive. 

In my short time with this company, I’ve learned a tremendous amount. I’ve learned how to cope with colleagues of different types and personalities. I’ve learned to prioritize tasks and work independently while also improving my multitasking ability. And I’ve learned that knowledge sharing and collaboration are the best ways to make the company succeed. I’ve taken these lessons to heart as I’ve grown in my ability to deliver the best possible features for customers.

As a woman, I can say that Palo Alto Networks has excellent employees of both genders, and I work daily with other great female developers, product managers, and quality engineers. Although I think some women may feel intimidated to work in technology, they shouldn’t. The atmosphere here is very empowering for women, and I’ve never felt like I was a minority.

I hope more women join this company because I’d like everyone to be able to experience the same positive environment and perks as I do. 

Riley Mueller, Collaboration Systems Engineer Intern

I was at the beginning of my sophomore year at Bismarck State College’s cybersecurity/computer networks program in fall 2019 when I learned about the Secure the Future competition. My professor would often bring event and competition opportunities to his students, and this competition, sponsored by Palo Alto Networks, came with a chance to win a cash prize and an interview for an internship or employment with the company. 

As the competition paperwork explained, Secure the Future was designed “to challenge student candidates to make decisions regarding the protection of operational assets through the analysis, comparison, and selection of advanced security tools, methodologies, and implementation options.”

I had to move quickly — we had about two hours to decide whether we were interested. I’m the kind of person who likes to say yes to things, and I figured, why not? If nothing else, I would learn a lot from the experience. I went to my professor’s office and told him I was interested, and he gave me access to the pretest that screened applicants for the baseline skills needed to qualify for the competition. I passed the pretest, thanks to what I’d already learned about networking in my program, and I qualified to move on to Phase 2 of the four-phase competition. 

Phase 2 was the competition research and learning phase. I needed to select an industry — I chose the financial industry, having worked for several years in banking — and conduct independent research while also completing a four-module course of assignments and assessments having to do with cybersecurity threats and challenges in that industry. Following that, Phase 3 involved compiling our research and producing a report and five-minute video summary of the research. And in Phase 4 (if you were one of the 10 lucky finalists to make it that far) included a trip to Palo Alto Networks’ headquarters in Santa Clara, California, to present our research live to panelists and participate in a five-minute Q&A session with the company’s board of directors.

As you’d expect, the work involved got progressively more challenging as the weeks went on. Because I was conducting research into information that was new and didn’t exist in many places, it would often take hours of my time to uncover it. In fact, the competition involved a pretty significant investment of my time; I spent about 15 hours a week on average, over the course of roughly six months, working on the competition. I did this all while completing my school work and holding a job where I put in over 30 hours a week. In fact, many students simply couldn’t complete the competition because the demands placed on us were quite heavy. But as I watched the numbers of competitors tick downward week after week, I started feeling hopeful that making it to the top 10 was actually within my reach. 

In January 2020, I was notified that I’d been selected as a Phase 4 finalist! I had never been to California before, and that was exciting. But right as I thought the extensive work and research had come to an end, I had to produce a lengthy report of my research as well as a five-minute video summary.

Although I wasn’t one of the three winners chosen to receive a cash prize, as a finalist, I was fortunate to be granted interviews with several members of the Palo Alto Networks team. I flew home, and a few weeks later, I received a formal offer for an internship! 

Ultimately, this experience proved invaluable for me — I’m so glad I chose to do it, even as challenging and even exhausting as the competition itself was at times. I wound up with the internship of my dreams, with a company I hope to continue my career with in the future. I’m really thankful for the competition, which not only helped me get my foot in the door with this company, but which also, among other things, taught me the values of perseverance and time management. If you’re interested in the Secure the Future competition and you are willing to put in the commitment and time, I would highly recommend it — it could lead you to something great!