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Accounts Receivable Analyst


Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. 

Your Career

Palo Alto Networks is looking for an Accounts Receivable Analyst to help drive external and internal customer service quality and accounts receivable process efficiencies through the Company’s continued high pace of growth. This person will perform accounts receivable tasks while working with key stakeholders, support projects, and participate in process improvements in a fast-paced environment.

Our office-based roles in India work from their respective location at least four days per week. Our team in India has grown significantly over the last few years and working together in person helps us all build deeper relationships and trust that accelerate our work, allow us to feel safer in taking risks and being disruptive, and increase the speed to work through issues and ideas informally. The days of the week are decided at a team level, and the hours remain flexible within reason.

Your Impact

  • Identify, research and resolve invoice disputes and other billing inquiries
  • Identify and collaborate on solutions for accounts receivable process deficiencies
  • Generate manual credit and debit memos as needed
  • Review and validate billing and payment terms per customer’s contracts, purchase orders, and quotes
  • Monitor non-standard billings and ensure proper invoicing
  • Provide proof of performance to distributors for professional services billings
  • Compile work details from various systems as required for professional services
  • Partner cross-functionally with Credit and Collections, Operations, Sales, Tax and IT departments to resolve accounts receivable matters
  • Participate in the worldwide accounts receivable close, including preparation of monthly journal entries, reconciliations and SOX controls
  • Perform user acceptance testing of new system implementations and management dashboard as required
  • Ensure compliance with SOX 404 key controls
  • Assist with ad hoc reporting, analysis, and special projects
  • Reconcile the accounts receivable ledger accounts to ensure that all payments are accounted for and properly posted

Your Experience

  • Bachelor's degree in Accounting or Finance with 3+ years experience or 7+ years of related experience in lieu of a degree (high tech company experience preferred) or equivalent military experience required
  • Experience with SAP ERP, High Radius, Concur, Clarizen, Cornerstone, Salesforce, Tableau are a plus - accounting and GL knowledge and experience are also a plus
  • General understanding of quote-to-cash workflow
  • Data analytics - experience with translating data into meaningful stories is a plus
  • Experience with process enhancements, process automation, and/or experience working on a project with cross-functional stakeholders
  • Perform at high levels in a fast-paced ever-changing work environment
  • Excellent customer service, proactive, and strong work ethic
  • Effective verbal and written communication skills with all levels of management and cross functional organizations
  • Self-starter with the ability to manage priorities and execute under pressure with minimal supervision
  • Strong problem-solving skills, research skills, and resolution skills
  • Solid organizational skills with attention to detail
  • High proficiency in Microsoft Office with intermediate to advanced knowledge of MS Excel required

The Team

Our Accounts Receivable team responds to external and internal requests daily, supports non-standard transactions and works cross-functionally with key stakeholders. An ideal candidate possesses strong communication skills and critical thinking skills - be comfortable working through ambiguity and be curious to challenge the status quo. Additionally, an ambitious candidate who is motivated to overcome day-to-day challenges proactively will be successful in this role. We partner closely with credit and collections, order fulfillment, revenue, and other operational stakeholders to ensure proper billings and provide solutions to our customers’ needs.

If you have a passion for customer service, want to enhance your accounts receivable experience, seek to be part of a team that is solving challenging problems daily and grow with the leading cybersecurity company, this is the opportunity.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

  • Vaccine requirements and disclosure obligations vary by country.
  • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
    • The job requires accessing a company worksite
    • The job requires in-person customer contact and the customer has implemented such requirements
    • You choose to access a Palo Alto Networks worksite
  • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Life At Palo Alto Networks

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