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Sales – Intro@2X

Executive Briefing Manager (JAPAC)

Description

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Palo Alto Networks is looking for an Executive Briefing Manager to work on the Executive Briefing Program, being responsible for the management and delivery of world-class briefings delivered to our customers, prospects and partners. This position will report to the Executive Briefing Program Senior Director, based in California, and is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment.

Your Career

The goal of the Executive Briefing Program (EBP) is to provide a differentiated customer experience that will support Palo Alto Networks' sales and marketing efforts as it continues to be the fastest growing cybersecurity company in the market. This role requires flawless execution in managing briefings and concurrently handling administrative and operational tasks related to the Customer Briefing Center - onsite and in the virtual environment.

Because this role is highly visible and involves interactions with prospects, customers, partners, and vendors, this individual must demonstrate an elevated level of professionalism on a daily basis. The role requires that this individual be knowledgeable and confident when interacting with management and have the ability to host briefings when executives are present. This individual must be able to work well in a geographically-distributed, small team environment and cross-functionally across the company, have high energy level, a positive attitude, strong work ethic and ability to quickly build rapport and trust with internal and external clients. This position requires on-site presence (when offices are safely re-opened) with ongoing hybrid FLEXWORK empowerment.

Your Impact

  • Design and effectively execute customized briefing agendas 

  • Facilitate on-site, virtual and hybrid partner and customer engagements

  • Clearly articulate briefing objectives to discussion leaders; ensuring that resources are utilized effectively and that our discussion leaders are properly prepared for each customer briefing

  • Coordinate all aspects of briefing activity with internal and external clients

  • Manage briefing logistics and interface with vendors and  internal services teams, and be willing to provide hands-on support in cooperation with the rest of the EBC team

  • Collaborate with others across the company and work independently to resolve issues and achieve results

  • Follow briefing industry best practices by utilizing systems and processes that increase operational efficiencies

  • Develop into a secondary briefing scheduler to backup or otherwise support Americas, EMEA, and JAPAC requests as needed

  • Support and contribute to the larger Events and Executive Briefing Program team mission and overall executive engagement community

Your Experience

Project Management

  • Experience with enterprise-level accounts and supporting partner/channel sales activities

  • Experience tracking impact of briefings, reporting, assembling and interpreting data 

  • Possess a clear understanding of the sales cycle and the potential EBC impact on sales effectiveness

  • High-level understanding of product and sales strategy, as well as an ability/commitment to learn and apply knowledge to enhance customer experience

  • Ability to manage multiple types of projects, people, and programs independently, including managing briefings

  • Excellent time-management, prioritization and problem-solving skills and ability to multi-task with sense of urgency to meet tight timelines in a daily fast-paced environment

  • Experience with SFDC and BriefingSource for briefing management and campaign tracking & reporting

Communication

  • Ability to effectively interface with internal and external executive customers and stakeholders

  • Must be able to build strong relationships with individuals and teams within Palo Alto Networks 

  • Excellent written, verbal and interpersonal communication skills

  • Ability to curate relevant content assets and keep internal guides and reference materials current

Customer Experience

  • Experience in customer facing roles, including managing virtual customer engagements

  • Demonstrate deep attention to all details of the customer experience (from agenda development, scheduling discussion leaders, to the food and beverage being served during a briefing)

  • Have focus on environment aesthetic details and continually monitor and evaluate quality of the customer experience

  • Possess a customer-centric approach to dealing with internal and external clients

Education and Experience

  • 3+ years experience in Executive Briefing Program, Field Marketing, Hospitality or other relevant field

  • Bachelor’s degree or equivalent experience

  • Asia multi-lingual skills are a plus

The Team

Our Marketing team has an opportunity like no other in any industry: high-impact work and the chance to change the future of digital security, globally. Your hands will be in industry-leading content created in the face of rapidly growing threats: cyberattacks. Being in marketing at Palo Alto Networks means that you will be in the midst of the changes affecting our industry and helping our internal teams, customers, and partners address the ever-changing threats we all face on a day-to-day basis.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

  • Vaccine requirements and disclosure obligations vary by country.
  • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
    • The job requires accessing a company worksite
    • The job requires in-person customer contact and the customer has implemented such requirements
    • You choose to access a Palo Alto Networks worksite
  • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

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