Description
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.
Our Approach to Work
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!
Your Career
The SASE Architect is an individual contributor that will be a part of a small yet highly effective Customer Solutions team reporting to the Global SASE Architecture Director.
This individual and team will partner closely with the Core sales team and Systems Engineering, Product, Engineering, Professional Services, Customer Success, and Support teams to ensure that the Global Protect solutions that Palo Alto Networks is delivering to its customers are architecturally sound and supportable. This position requires a collaborative, creative, highly technical, and business-savvy individual that is able to architect complex solutions that meet the needs of our most demanding customers.
Your Impact
- Be knowledgeable in Global Protect and Identity
- Knowledgeable in Global GP architectures
- Knowledgeable in Identity solutions to enable GP
- Enable scale as the central trusted technology advisor and lead architect of customer solutions for Prisma Access
- Increase customer satisfaction by working with Systems Engineers to architect supportable solutions while increasing Prisma Access revenue and exceeding corporate goals
- Produce and improve Prisma Access design guidelines and documentation for standard Use Cases
- Assist the SASE SE Specialist and Systems Engineering team to effectively position customer solutions which are aligned with the standard Use Cases within their prospects and customers
- Create, implement, and constantly improve the process for working with Prisma Access Stakeholders to approve customer designs which deviate from the standard Use Cases
- Lead Global Protect stakeholders including Product Management, Engineering, Professional Services, Customer Success, and Support to validate designs which deviate from the standard Use Cases
- Expand the breadth and number of standard Use Cases not requiring design review and approval
- Maintain bi-directional trusted advisor relationship with Product Management acting as a conduit for feature development requests based on feedback learned from the design review process
- Present to customers as our expert in Prisma Access and deployment at all levels in the customer hierarchy, from technician to CIO
Your Experience
- In-Depth knowledge of Global Protect and/or competitive offerings
- Demonstrable experience in cloud-delivered security
- BSCS or equivalent and 8+ years of experience as a Systems Engineer or Architect or equivalent military experience required
- Experience that emphasizes VPN, and identity
- Experience selling, demonstrating, installing, and troubleshooting network infrastructure security products and services
- Demonstrated ability to build and lead cross-functional teams through influence
- Self-motivated
- Strong communication (written and verbal) and presentation skills, both internally and externally include the ability to engage with all levels of a partner organization
- Strong problem finding and solving skills, ability to analyze complex multivariate problems, and use creativity and a systematic approach to gain quick resolution, even under duress
- "Whatever it takes" attitude and motivation to do whatever necessary to assist in closing a deal
- Bilingual proficiency, preferably native or possess JLPT N1, in Japanese and fluent in written and spoken English
The Team
Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our systems engineer (SE) teams come in. Our SE team members work hand-in-hand with large organizations to keep their digital information safe. Our passionate systems engineering teams educate, inspire, and empower our potential clients.
As part of our systems engineering team, you help support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be handled confidentially in line with EEO guidelines.
