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Sr IT EventOps Engineer
Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job Summary
Palo Alto Networks is seeking a senior-level Event Operations Engineer with advanced technical experience supporting live and remote events by using audio/visual solutions in an enterprise environment. You will support highly critical live events using a variety of audio and video technologies, including digital video cameras, video switchers, audio mixers, and collaboration platforms. The ideal candidate will have extensive experience supporting C-level executives, demonstrate strong communication skills, and possess a deep working knowledge of A/V integration, production, and troubleshooting in a fast-paced corporate setting.
Key Responsibilities
Provide comprehensive technical support for high-stakes live, hybrid, and remote events, ensuring seamless execution for C-level executives and key stakeholders.
Set up, operate, and troubleshoot a wide range of A/V equipment, including digital video cameras, video switchers, audio mixers, wireless microphones, and display systems.
Manage and support remote event platforms such as Zoom Meeting, Webinar, and Events, including integration with hardware-based A/V systems.
Collaborate proactively with event coordinators, producers, and executive assistants to understand technical requirements and ensure all equipment meets event specifications.
Diagnose and resolve issues with conference room components, including AV controllers, matrix switchers, DSP mixers, and Crestron/QSys control systems.
Perform post-production editing and enhancement of event recordings using tools like Adobe Premiere Pro to deliver polished, high-quality video assets.
Communicate effectively with clients and internal stakeholders, providing clear updates and addressing technical concerns with professionalism and tact.
Maintain a focus on the details by monitoring A/V systems throughout events and making real-time adjustments to uphold quality standards.
Qualifications
Required Qualifications
Minimum of 3 years of experience in audio/visual services, videoconferencing, or event production services in a corporate environment.
In-depth knowledge of A/V technologies, including digital video cameras, display/projector devices, video switchers, audio mixers, and video connectivity standards.
Demonstrated experience with collaboration services, including Zoom, Webex, and GoToMeeting.
Working knowledge of networking fundamentals, such as Ethernet switches, fiber optics, and protocols (e.g., TCP, UDP, HTTP, RTP).
Proven ability to support and establish professional relationships with C-level executives and other senior leaders.
Preferred Qualifications
Crestron and/or QSys certification.
Experience with conference room systems such as Neat Bars, Logitech Rally bars, DTEN, and Avocor.
Post-production experience with advanced editing tools (e.g., Adobe Suite, Camtasia, QuickTime).
Excellent customer service skills with the ability to work flexibly in a dynamic environment and adapt to changing schedules.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
