セキュリティ対策に革命を。

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Senior Vendor Manager for Technical Services holds a critical role, leading the global governance and strategic oversight of the Technical Services Vendor Framework. This position is central to ensuring a strategically optimized and high-performing subcontractor resource pool through end-to-end vendor lifecycle management. This role is responsible for driving the transformation of Vendor Management into a proactive, business-enabling function, delivering data-driven insights, and partnering across the organization to guarantee that Technical Services has the necessary resources and capacity to meet both current and future business demands efficiently and at scale.

You will achieve this by:

• Strategically Optimizing: Ensuring a high-performing subcontractor resource pool through end-to-end vendor lifecycle management.

• Driving Change: Improving processes, data analytics, and reporting, while strengthening vendor relationships and aligning with stakeholders.

• Collaborating for Success: Partnering with Technical Services Business Leaders, RMO, Operations, and Contingent Workforce Teams to guarantee that Technical Services has the necessary resources and capacity to meet current and future business demands efficiently and at scale.

Job Summary:

• Capacity Planning & Forecasting - Own the model output and collaborate with vendors to align the resourcing model with pipeline and backlog. Drive strategic vendor partnerships to cultivate a "warm bench" of candidates, minimizing Time to Staff and Deploy, and optimizing resource allocation and utilization.

• Stakeholder Interlock  - Collaborate with Technical Services Leaders, Project Managers and other stakeholders to ensure alignment on business model, vendor management strategies and address resource-related issues, and facilitate effective communication. 

• Resource Optimization - Development and implement solutions focused on planning, forecasting resources needs and monitoring resources utilization to ensure the accuracy of resource availability.

• Vendor Management - Manage the North America and GSI Technical Services Vendors by putting in place governance structures to track vendor performance. Leverage vendors to address both short and long term capacity gaps via existing or new vendors. Manage the onboarding process of new vendors. 

• Governance  - responsible for providing stakeholders with analytics and business insights that support leaders in making quick business decisions. Analyze data to identify areas for improvement, and provide recommendations to accelerate revenue and maximize margin    

• Skills Inventory Management - responsible for ensuring skills are maintained and updated in the PSA tool on a consistent quarterly basis as this is critical for ensuring staffing of domain expertise on high-complexity projects.

• Process Improvements - continuously assess and provide recommendations for improvement to resource & vendor management processes, methodologies, and tools to enhance efficiency and effectiveness.  

Qualifications

Required Qualifications:

• Professional Services  Vendor Mgt experience in a High Tech Software company

• Experience in partnering & negotiating with Global System Integrators 

• Strong understanding of resource management principles and best practices

• Excellent communication, interpersonal, and conflict resolution skills

• Proficiency in PSA software and tools

• Analytical & problem-solving skills, with the ability to make data-driven decisions

• Ability to manage multiple projects and priorities simultaneously

• Strategic thinking and business acumen

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$121,000.00 - $196,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.