Revolutionizing protection.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

In this role, you will be responsible for providing daily support to Distributors and Distribution Business Managers (DBMs), ensuring smooth order processing, and managing critical issues. You will collate QBR data, facilitate distribution enablement, and bridge communication gaps between Palo Alto Networks and Distributor operations. Additionally, you will oversee special projects, manage the Distributor playbook, and handle automation integration. This role also involves managing the onboarding and offboarding process for Distributors, administering Performance Improvement plans, and providing training and enablement. You will be responsible for annual compliance reviews and feedback on Partner data, as well as directly managing selected small Distributors and countries directly.

Your Impact

• Provide daily support to Distributors and DBMs, ensuring efficient order processing and resolving critical issues promptly
• Collate QBR data for the allocated region/DBM, providing valuable insights for
  business growth
• Facilitate distribution enablement by providing contextual data to help build
  opportunity pipelines
• Bridge communication gaps between Palo Alto Networks and Distributor operations, ensuring smooth collaboration
• Manage special projects related to distribution, ensuring successful implementation and completion
• Oversee the Distributor playbook, ensuring it is up-to-date and aligned with business objectives
• Manage automation integration projects, ensuring seamless integration with
  Distributor systems
• Handle the onboarding and offboarding process for Distributors, ensuring compliance with company policies and procedures
• Administer Performance Improvement plans in alignment with DBMs, ensuring
  continuous improvement
• Interpret programme changes and document potential impacts and risks for effective decision-making
• Assist the DBMs in providing training and enablement to Distributors, ensuring they have the necessary knowledge and tools to succeed
• Review EMEA and LATAM annual compliance data and provide feedback on Partner data, ensuring adherence to requirements
• Directly manage selected small Distributors and countries, fostering strong
  relationships and driving business growth

Your Experience

• Bachelor's degree in Business Administration, IT, or a related field or equivalent military experience required
• Proven experience in Programme Management, Sales Operations or related disciplines
• Experience in distribution or channel management is an advantage
• Strong knowledge of order processing and distribution operations
• Excellent problem-solving skills, with the ability to handle and escalate critical issues effectively
• Proficient in collating and analyzing data, with a keen eye for detail
• Strong communication and interpersonal skills, with the ability to bridge
• communication gaps
• Project management experience, with the ability to manage multiple projects
• simultaneously
• Familiarity with automation integration and distribution enablement
• Ability to interpret programme changes and assess potential impacts and risks
• Experience in training and enablement, with a focus on driving performance
• improvement
• Strong organisational and time management skills, with the ability to prioritise tasks effectively
• Fluency in English, additional languages are a plus
• Willingness to travel as required

The Team

The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with an ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.