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Job Details

Revolutionizing protection.

Define what’s next in cybersecurity.

Cortex Go-To-Market Operations Manager

Santa Clara, California, United States Sales/Sales Operations Full-time Ref ID: JR-003164
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Current Employees, apply here

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

Cortex is seeking a dynamic, results-driven GTM Operations Manager to support our growing North American Sales team. In this role, you will collaborate with key business functions including Channel, Marketing, Finance, and HR to drive operational excellence across the sales organization. As an integral part of our Sales Operations team, you will help shape strategy, optimize processes, and ensure alignment across cross-functional teams. This position is ideal for a proactive self-starter who thrives in a fast-paced environment and has a passion for driving business impact through data-driven decisions.

In this role, you will be responsible for leading initiatives that drive sales productivity, optimize go-to-market (GTM) strategies, and enable operational efficiency across the sales organization. You will gain significant visibility and exposure to senior leadership and have the opportunity to make a direct impact on our growth trajectory.

Your Impact

  • Sales Operations Planning & Review: Manage the planning and execution of quarterly business reviews (QBRs) with the Sales leadership team to align on targets, performance, and strategic priorities.
  • Data Analytics & Market Insights: Leverage sales data (Salesforce, Tableau, etc.) to assess total addressable market (TAM), identify opportunities for growth, and optimize territory coverage. Provide actionable insights to support GTM and segmentation strategies.
  • Sales Tools & Process Optimization: Oversee and manage sales operations tools, dashboards, and reporting processes. Continuously assess and improve sales processes, playbooks, and best practices to drive efficiency and field acceleration.
  • Cross-Functional Collaboration: Partner with Sales, Channel, Marketing, and other key functions to drive alignment on GTM strategies, segmentation, and pipeline management. Ensure that sales teams are equipped with the resources and insights they need to succeed.
  • Sales Enablement & Pipeline Management: Manage and optimize sales play programs to drive pipeline generation, including targeting whitespace accounts, under-penetrated markets, and renewals.

Your Experience 

  • 4+ years of experience in Sales Operations, Sales Strategy, Business Analytics, or a related field, ideally within a B2B SaaS environment.
    • Note: We are open to considering candidates with more experience and will adjust accordingly.
  • Strong analytical skills and experience with Salesforce CRM, data analytics platforms (e.g., Tableau), and business planning tools.
  • Proven ability to manage multiple projects, prioritize effectively, and drive results in a fast-paced, high-growth environment.
  • Experience partnering with sales leaders and cross-functional teams to drive alignment and results.
  • Excellent communication skills, with the ability to present complex data and insights clearly to both technical and non-technical stakeholders.
  • Strong understanding of sales processes, methodologies, and KPIs.
  • A problem-solver who is comfortable navigating ambiguity and driving change.
  • Bachelor's degree or equivalent experience in Business, Finance, Marketing, or a related field.

What You Bring to the Team  

  • A team-first mentality and a collaborative, mission-driven approach to work.
  • A passion for operational excellence, process optimization, and data-driven decision-making.
  • The ability to balance strategic thinking with operational execution, ensuring alignment between business goals and day-to-day operations.
  • A proactive, self-starter attitude with the ability to navigate ambiguity and drive clarity in complex situations.
  • A commitment to personal growth and development, with a desire to continuously learn and contribute to the success of the broader organization.

The Team

The Cortex GTM & Strategy Team is at the heart of our organization, working across Sales, Product, Marketing, Finance, and People teams to execute the company’s cloud security go-to-market strategy. Our team tackles mission-critical initiatives with direct impact on company growth and strategy, often involving C-level executives. We’re a tight-knit, high-performance team that fosters a culture of collaboration, learning, and growth. As part of our team, you’ll have the opportunity to work on challenging, high-impact projects and advance your career within the organization.

Cortex is a leader in cloud security operations, providing cutting-edge solutions to help organizations protect their critical assets. As part of our team, you’ll be at the forefront of a rapidly growing industry, shaping the future of cybersecurity for businesses around the world. If you're looking to make a meaningful impact and grow your career with an innovative company, Cortex is the place for you.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151000 - $244000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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