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Job Details

Revolutionizing protection.

Define what’s next in cybersecurity.

Sr Product Manager, IT NPI

Santa Clara, California, United States Information Technology Full-time Ref ID: JR-002989
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Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

We are seeking an IT NPI Product Manager for our Network Security product line who will play a key role in the successful launch of new cybersecurity products by managing and overseeing the New Product Introduction (NPI) process from start to finish. Reporting to the Senior Director of IT NPI, this individual will collaborate closely with Product Line Leaders, IT teams, and other stakeholders to ensure that new products are introduced efficiently and effectively. The role involves managing product intake, prioritization, roadmap planning, and coordination of IT systems integration, including CPQ (Configure, Price, Quote), Order Management & Fulfillment, Licensing, and Product Activation. The NPI Product Manager will drive process improvements and ensure that new products meet market needs and organizational goals.

Your Impact

  • Work with Product Line Leaders to gather and analyze requirements for new cybersecurity products
  • Assess product intake submissions, prioritize projects based on business value, market demand, and resource availability
  • Develop and maintain detailed NPI roadmaps, outlining timelines, milestones, and deliverables for new product launches
  • Collaborate with cross-functional teams to align product development activities with the overall NPI strategy
  • Partner with IT teams to enable and integrate systems related to CPQ, Order Management & Fulfillment, Licensing, and Product Activation
  • Ensure that IT systems and processes support the successful launch of new cybersecurity products
  • Oversee the NPI process, ensuring that projects progress according to plan and identifying and mitigating any potential risks or issues
  • Drive process improvements to enhance efficiency and reduce time-to-market for new products
  • Provide regular updates and reports to the stakeholders on project status, risks, and outcomes
  • Act as the primary point of contact for NPI-related communications, both within the IT department and with external stakeholders
  • Facilitate effective communication and collaboration between Product teams, IT, and other relevant parties
  • Stay informed about industry trends, emerging technologies, and market dynamics in the cybersecurity sector
  • Apply industry knowledge to ensure that new products are aligned with market needs and competitive positioning
  • Identify opportunities for process enhancements and implement solutions to optimize the NPI process
  • Collect and analyze feedback to drive continuous improvement in NPI practices and performance

Your Experience 

  • Bachelor’s degree in Information Technology, Cybersecurity, Business Administration, or a related field or equivalent military experience required - Advanced degree (MBA, MSc, etc.) preferred
  • 7+ years of experience in product management or project management, with a focus on New Product Introduction (NPI) in the cybersecurity industry or a related technology field
  • Experience managing complex projects involving IT systems integration and cross-functional teams
  • Strong project management skills with a proven ability to manage multiple projects simultaneously and meet deadlines
  • Knowledge of cybersecurity products, including hardware, software, and cloud/SaaS solutions
  • Experience with IT systems such as CPQ, Order Management & Fulfillment, Licensing, and Product Activation
  • Excellent organizational and analytical skills, with a keen attention to detail
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and with various stakeholders
  • Proactive and results-oriented with a strong focus on achieving project goals and delivering high-quality outcomes
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Innovative thinker with a passion for continuous improvement and problem-solving

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management Team helps us do just that.

This team provides the behind-the-scenes support for our products by being a source of information for our systems engineers, staying on top of the environment we sell in, and helping to implement technical solutions based on our client’s feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $141000 - $229000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes

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  • Information Technology, Santa Clara, California, United StatesRemove

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