Job Details
Revolutionizing protection.
Define what’s next in cybersecurity.
Sr Principal Professional Services Engineer
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Your Career
As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.
Your Impact
Collaborate with the technical lead to devise a comprehensive log ingestion strategy
Contribute to the development of detection strategies based on industry best practices
Articulate a step-by-step process to ensure the ingestion of high-quality log sources
Monitor and optimize log sources for optimal performance
Create meticulous and effective correlation rules
Fine-tune log sources and correlation rules to enhance system efficiency
Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM
Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies
Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture
Identify opportunities to enhance analyst alert handling through automation
Foster collaboration with internal and external teams to drive product adoption
Produce technical documentation detailing SIEM aspects of the engagement
Occasionally travel to customer meetings and workshops (up to 10% of the time)
Your Experience
Exceptional written and verbal communication and presentation skills, for both internal and external interactions
6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments
Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
Ability to conceive and develop detection use cases in SIEM systems to enable effective alerting
Proficiency in implementing and integrating automation solutions to enhance SOC efficiency, thereby minimizing MTTR and optimizing operational effectiveness
Demonstrated expertise in threat intelligence management, including the ability to analyze and leverage threat intelligence feeds to proactively identify, assess, and mitigate potential security threats within the organization's environment
Familiarity with a range of Endpoint security solutions such as anti malware, EDR, XDR
Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators
Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains
Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals
Proficient in comprehending and creating technical design documentation
Proven track record in effectively leading technical teams, managing resources, and overseeing projects within a dynamic cybersecurity environment, ensuring alignment with strategic objectives, timely delivery of milestones, and efficient utilization of resources
Skilled in facilitating collaboration among diverse stakeholders, including technical teams, management, and external partners, to drive informed decision-making processes that align with organizational objectives and foster innovation in cybersecurity strategies
Relevant bachelor's degree or equivalent military experience or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus or equivalent military experience required
The Team
[Input by recruiter and audited by recruiting specialist]
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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Early Careers
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