Revolutionizing protection.

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your Career We are seeking a Principal Program Manager to join our GTM/CX PMO team, focused on leading execution of complex, cross-functional programs within one of our core go-to-market and customer experience domains: CPQ & Quote-to-Cash Sales, Account Management & Forecasting Partner Ecosystems & Integrations Customer Support, Success and Services platforms This role partners closely with business and technology leaders to translate strategy into well-orchestrated delivery, ensuring initiatives are planned, aligned, and executed with rigor across people, process, and technology. The ideal candidate is a seasoned program leader who excels in driving execution in highly matrixed environments, navigating ambiguity, and enabling teams to deliver meaningful progress against critical GTM and CX priorities. Your Impact Program Delivery Leadership Lead end-to-end execution of strategic programs within a core GTM/CX domain, from planning through deployment and stabilization. Develop and maintain integrated program plans covering scope, milestones, dependencies, risks, and readiness activities. Ensure consistent delivery discipline across cross-functional teams spanning IT, Sales, RevOps, Finance, Support, Customer Success and Services, Product, and external partners. Drive alignment on sequencing and tradeoffs to support timely, high-quality delivery. Cross-Functional Orchestration Serve as the central point of coordination across business and technology stakeholders to maintain momentum, clarity, and accountability. Manage interdependencies across CRM, CPQ, billing, entitlement, partner platforms, data/analytics, and support systems. Proactively identify execution risks related to process change, data readiness, system integrations, and enablement and drive resolution with appropriate owners. Partner with change management and enablement teams to support operational readiness and adoption. Delivery Quality & Outcomes Enablement Establish and track delivery success measures tied to program milestones, release readiness, and operational stability. Ensure teams are set up to achieve intended outcomes. Provide structured forums for issue resolution, dependency management, and decision escalation. Executive & Stakeholder Engagement Partner with senior leaders across Sales, Customer Success/Services, Support, Finance, and IT to maintain alignment on priorities, progress, and delivery risks. Provide clear, decision-oriented updates on program status, tradeoffs, and execution implications. Build trust through consistency, transparency, and follow-through, serving as a steady execution leader in complex initiatives. Represent the program in executive and cross-functional forums.

Qualifications (Additional Job Description) 

Your Experience 12+ years of program management experience leading large, cross-functional initiatives in one or more of the following domains:CPQ / Quote-to-Cash Sales Operations, Account Management, Forecasting Partner Ecosystems, Integrations, and Co-sell motions Customer Support, Customer Success and Services platforms Demonstrated success driving delivery across enterprise-scale technology and operating model changes. Strong ability to work across business and IT, navigating complex stakeholder environments with credibility and influence. Excellent executive communication skills — able to convey status, risks, and implications clearly and succinctly. Proven capability to lead through influence, structure, and execution rigor rather than formal authority. Background in consulting, enterprise SaaS, or large-scale GTM/CX transformations strongly preferred. Local SF Bay Area candidates who can be onsite 3 days/week.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$155,000.00 - $251,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.