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Job Details

Revolutionizing protection.

Define what’s next in cybersecurity.

Sr. Digital Strategic Operations Manager

Santa Clara, California, United States Marketing Ref ID: JR-014798
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Current Employees, apply here

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

Key Responsibilities

  • Architect and run the marketing "operating system," including annual and quarterly planning cycles (LRP) and governance forums to ensure strategy translates into action.

  • Define and scale AI-enabled capabilities and workflows. You will partner with IT and Analytics to move AI from "experimentation" to "standardized production."

  • Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes.

  • Partner with Finance to ensure disciplined capital allocation. You will manage budget pacing, vendor consolidation, and provide portfolio-level ROI inspections.

  • Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team.

  • Lead large-scale strategic programs from inception to launch, owning requirements, stakeholder management, and workstream orchestration.

  • Identify and resolve bottlenecks in the marketing lifecycle; implement repeatable frameworks for program delivery that balance speed-to-market with enterprise-grade stability.

  • Drive the adoption of new tools and processes across global marketing teams; develop communication plans and training strategies to ensure high ROI on technology investments.

  • Define and monitor metrics for program success, such as pipeline influence, lead velocity improvement, and system uptime for digital properties, keeping teams accountable to goals.

  • Run the Rhythm of the Business for Marketing, including budget hygiene, QBRs, OKR setting, All Hands, and annual planning cycles.

  • Draft high-impact presentations, executive materials, and organization-wide memos for Marketing leadership, distilling complex data into clear, compelling narratives.

Qualifications

Required Qualifications

  • 10+ years of experience in Marketing, Marketing Operations, or Business Strategy leadership within a global enterprise technology company.

  • Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context.

  • Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing.

  • Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes.

  • Ability to build deep relationships and influence senior leaders without direct authority.

  • Comfortable driving accountability with senior leaders and cross-functional GTM teams.

  • A 'power user' mindset with an understanding of AI/Automation to productize it and data to find the ROI story.

  • Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance.

  • Ability to tell a compelling story through data and present complex operational concepts to executive audiences.

Preferred Qualifications

  • Experience thriving in 'transformation' environments where the roadmap is built in real-time.

  • A proactive mindset—identifying issues before they reach leadership and presenting them alongside potential solutions.

  • Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$138,000.00 - $222,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

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Current Employees, apply here

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