Skip to main content

home > Blog > Career Growth in Spain: Customer Success to Service Delivery Lead

David, Service Delivery Lead

David Garcia

Service Delivery Lead

EMEA | Blog | Career Development

Thursday, December 11, 2025

Career Growth at Palo Alto Networks in Spain: From Customer Success to Service Delivery Lead

When I look back at my three years here at Palo Alto Networks, honestly, the first word that pops into my head is "Grateful." I started out focused on Customer Success, which was fantastic. I got to dive deep, build solid relationships, and truly understand what our customers needed. It was an essential, hands-on role. But now? I’ve moved into a Service Delivery Leader position, and it’s a game-changer. I’m managing the operations of all our technologies for our most important, strategic customers. It’s the same core focus–managing the customer lifecycle–but the scope has broadened massively.

This wasn't just a simple promotion; it was a full-blown career acceleration. And let me be clear: I didn't do it alone.

Every step of the way, I felt incredibly supported. The culture here is truly unique; everyone is extremely supportive, and you can genuinely learn from everyone, regardless of title or department. Taking on a role that handles the total technological complexity for our world’s largest clients is a massive challenge, but the company showed tremendous trust in my ability to make the leap. That's the real magic of the Palo Alto Networks culture. They don't just talk about internal growth—they actually clear the path and give you the resources and confidence to take on bigger challenges.

To anyone considering joining Palo Alto Networks, or looking for a company where their career can truly scale: the potential for growth here is limitless. The opportunities in our region are vast, and the company culture will consistently push you to embrace new challenges.

I’m thrilled about this new chapter, and genuinely thankful for the belief the leadership team has shown in me. This new role is more than just a job title; it's proof that if you bring the dedication, Palo Alto Networks will give you the chance to soar.

Related Posts

Stay connected to our opportunities with the latest news and event invites.

Interested In

By signing up, I acknowledge I have read the Palo Alto Networks privacy policy, and I wish to receive email communications and SMS communications. I understand I can opt-out from receiving email and SMS communications at any time.

Unlock career insights and get exclusive information tailored just to you.