Sylvia shares what it's like to join Palo Alto Networks in Hong Kong!

Sylvia Lee

Named Account Manager

JAPAC | Blog | Career Development

Monday, December 9, 2024

Joining Palo Alto Networks in Hong Kong

My job on the Greater China Sales team includes building and maintaining strong relationships with assigned clients to ensure satisfaction and loyalty. I develop tailored strategies for each account to meet the client's needs and drive business growth and work closely with marketing, product, and customer support teams to ensure seamless service delivery.

My first impression on the interview was Palo Alto Networks showed me flexibility and efficiency. The recruiter was responsive and provided clear information about the process, which helped set my expectations. The interview process itself was thorough, allowing me to showcase my skills and experiences effectively. I was also impressed by the professionalism of the interviewers; they were not only knowledgeable but also made me feel at ease during the discussions.

During the onboarding Cohort, I concentrated on deepening my understanding of our products and services. I immersed myself in our solutions and worked to familiarize myself with our team and customer personas. On the operational side, I quickly engaged in my responsibilities, enhancing my skills in pipeline generation, consultative selling focused on Platformization transformation, and building industrial networks. I actively participated in lead generation and marketing events, notably contributing to Ignite Hong Kong last March. This hands-on experience allowed me to apply my skill in real world scenarios and learn from the challenges we faced.

I have focused on integrating into the company by getting to know colleagues across different departments and understanding the dynamics of cooperation and interaction. The briefings arranged for new employees from each business unit were particularly impactful, allowing me to learn names and roles quickly, which has significantly accelerated my onboarding process. I believe this foundational understanding is crucial for both my success and personal development.

Life at Palo Alto Networks over the Past Six Months

Over the past six months, my life at Palo Alto Networks has been both challenging and rewarding. My team typically works collaboratively, with a strong emphasis on communication and sharing knowledge. This has fostered a supportive environment where we can learn from one another. Transitioning from a small scale company to a large Enterprise, it has been a unique experience. I've appreciated the cultural diversity and different perspectives that my colleagues bring. While there have been some adjustments in terms of working styles, I've found that the values of teamwork and innovation remain consistent and have helped me adapt quickly.